{"id":438,"date":"2026-08-03T11:28:04","date_gmt":"2026-08-03T03:28:04","guid":{"rendered":"https:\/\/pati.kyand.co\/?page_id=438"},"modified":"2026-08-31T15:44:33","modified_gmt":"2026-08-31T07:44:33","slug":"omnichannel-patient-communication-feature","status":"publish","type":"page","link":"https:\/\/pati.kyand.co\/zh\/omnichannel-patient-communication-feature\/","title":{"rendered":"omnichannel patient communication feature"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-ba1191e6 wp-block-group-is-layout-constrained has-background\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;background-image:url(&apos;https:\/\/pati.kyand.co\/wp-content\/uploads\/2026\/08\/Dashboard-21-5.png&apos;);background-size:cover;\">\n<style data-wp-block-html=\"css\">\n.pfp-hero {\n    padding: 80px 32px;\n    width: 100%;\n    min-height: 100vh;\n    min-height: 100svh;\n    box-sizing: border-box;\n    display: flex;\n    align-items: center;\n}\n\n.pfp-container {\n    width: 100%;\n    max-width: 1360px;\n    margin: 0 auto;\n    box-sizing: border-box;\n}\n\n.pfp-hero-grid {\n    display: grid;\n    grid-template-columns: 1fr;\n    align-items: center;\n    width: 100%;\n}\n\n.pfp-hero-copy {\n    width: 100%;\n    max-width: 1000px;\n}\n\n\/* =========================================\n   FADE-UP ANIMATIONS\n   ========================================= *\/\n@keyframes fadeUp {\n    from {\n        opacity: 0;\n        transform: translateY(40px);\n    }\n    to {\n        opacity: 1;\n        transform: translateY(0);\n    }\n}\n\n.pfp-eyebrow {\n    display: inline-block;\n    font-family: \"IBM Plex Mono\", monospace;\n    color: #0A64BC;\n    text-transform: uppercase;\n    letter-spacing: 2px;\n    margin-bottom: 20px;\n    animation: fadeUp 0.8s ease forwards;\n    opacity: 0;\n}\n\n.pfp-title {\n    font-family: \"Fraunces\", serif;\n    font-size: 64px;\n    line-height: 1.05;\n    font-weight: 400;\n    margin: 0 0 28px;\n    animation: fadeUp 0.8s ease 0.2s forwards;\n    opacity: 0;\n}\n\n.pfp-subtitle {\n    font-family: \"IBM Plex Sans\", sans-serif;\n    font-size: 18px;\n    line-height: 1.6;\n    color: black;\n    max-width: 720px;\n    margin: 0 0 36px;\n    animation: fadeUp 0.8s ease 0.4s forwards;\n    opacity: 0;\n}\n\n.pfp-chip-group {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 12px;\n    margin-bottom: 40px;\n    animation: fadeUp 0.8s ease 0.5s forwards;\n    opacity: 0;\n}\n\n.pfp-chip {\n    padding: 6px 16px;\n    background: transparent;\n    border: 1px solid #0A64BC;\n    color: black;\n    border-radius: 999px;\n    font-family: \"IBM Plex Sans\", sans-serif;\n    font-size: 13px;\n    white-space: nowrap;\n}\n\n.pfp-button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    padding: 12px 34px;\n    border-radius: 999px;\n    background: #0A64BC;\n    color: white;\n    text-decoration: none !important;\n    font-family: \"IBM Plex Sans\", sans-serif;\n    transition: .3s;\n    animation: fadeUp 0.8s ease 0.6s forwards;\n    opacity: 0;\n}\n\n.pfp-button:hover {\n    transform: translateY(-3px);\n    color: white !important;\n}\n\n\/* =========================================\n   REDUCED MOTION PREFERENCE\n   ========================================= *\/\n@media (prefers-reduced-motion: reduce) {\n    .pfp-eyebrow,\n    .pfp-title,\n    .pfp-subtitle,\n    .pfp-chip-group,\n    .pfp-button {\n        animation: none;\n        opacity: 1;\n    }\n}\n\n\/* =========================================\n   TABLET\n   ========================================= *\/\n@media (max-width: 1024px) {\n    .pfp-hero {\n        padding: 70px 28px;\n        min-height: 100vh;\n        min-height: 100svh;\n    }\n    .pfp-title {\n        font-size: 54px;\n    }\n    .pfp-subtitle {\n        font-size: 17px;\n        max-width: 680px;\n    }\n}\n\n\/* =========================================\n   MOBILE\n   ========================================= *\/\n@media (max-width: 768px) {\n    .pfp-hero {\n        padding: 60px 20px;\n        min-height: 100vh;\n        min-height: 100svh;\n    }\n    .pfp-title {\n        font-size: 44px;\n        line-height: 1.08;\n    }\n    .pfp-subtitle {\n        font-size: 16px;\n        line-height: 1.55;\n        margin-bottom: 28px;\n    }\n    .pfp-chip-group {\n        gap: 8px;\n        margin-bottom: 30px;\n    }\n    .pfp-chip {\n        padding: 6px 13px;\n        font-size: 12px;\n    }\n    .pfp-button {\n        padding: 12px 28px;\n        font-size: 14px;\n    }\n}\n\n\/* =========================================\n   SMALL MOBILE\n   ========================================= *\/\n@media (max-width: 480px) {\n    .pfp-hero {\n        padding: 50px 18px;\n        min-height: 100vh;\n        min-height: 100svh;\n    }\n    .pfp-eyebrow {\n        font-size: 11px;\n        letter-spacing: 1.5px;\n        margin-bottom: 16px;\n    }\n    .pfp-title {\n        font-size: 38px;\n    }\n    .pfp-subtitle {\n        font-size: 15px;\n    }\n    .pfp-chip {\n        font-size: 11px;\n        padding: 5px 11px;\n    }\n}\n<\/style>\n\n<section class=\"pfp-hero\">\n\n    <div class=\"pfp-container\">\n\n        <div class=\"pfp-hero-grid\">\n\n            <div class=\"pfp-hero-copy\">\n\n                <span class=\"pfp-eyebrow\">\n                    \u5168\u6e20\u9053\u75c5\u4eba\u6e9d\u901a\u5e73\u53f0\n                <\/span>\n\n                <h1 class=\"pfp-title\">\n                    \u6bcf\u500b\u983b\u9053\uff0c<br>\n                    \u4e00\u500b\u5c0d\u8a71\u3002\n                <\/h1>\n\n                <p class=\"pfp-subtitle\">\n                    \u96fb\u8a71\u3001\u90f5\u4ef6\u3001\u77ed\u8a0a\u540c WhatsApp \u5168\u90e8\u90fd\u6703\u50b3\u5165\u55ae\u4e00\u75c5\u4eba\u8a18\u9304\uff0c\u6240\u4ee5\u5187\u5622\u6703\u900f\u904e\u88c2\u7e2b\u3002\u4e0d\u826f\u4e8b\u4ef6\u4ea6\u90fd\u6703\u5168\u5929\u5019\u76e3\u6e2c\u3002\n                <\/p>\n\n                <div class=\"pfp-chip-group\">\n\n                    <span class=\"pfp-chip\">\u96fb\u8a71<\/span>\n\n                    <span class=\"pfp-chip\">\u7c21\u8a0a<\/span>\n\n                    <span class=\"pfp-chip\">WhatsApp<\/span>\n\n                    <span class=\"pfp-chip\">\u5168\u5929\u5019\u76e3\u63a7<\/span>\n\n                <\/div>\n\n                <a href=\"https:\/\/pati.kyand.co\/zh\/book-a-demo\/\" class=\"pfp-button\">\n                    \u9810\u7d04\u793a\u7bc4\n                <\/a>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n<\/div>\n\n\n\n<style data-wp-block-html=\"css\">\n.pfp-section{\n\npadding:120px 32px;\n\nbackground:white;\n\n}\n\n.pfp-two-column{\n\ndisplay:grid;\n\ngrid-template-columns:1fr 1fr;\n\ngap:100px;\n\nalign-items:center;\n\n}\n\n.pfp-section-label{\n\nfont-family:\"IBM Plex Mono\";\n\ncolor:#0A64BC;\n\ntext-transform:uppercase;\n\nletter-spacing:2px;\n\ndisplay:block;\n\nmargin-bottom:18px;\n\n}\n\n.pfp-section-title {\n\nfont-family:\"Fraunces\";\n\n\nfont-weight:400;\n\nline-height:1.15;\n\n}\n\n.pfp-two-column p{\n\nfont-family:\"IBM Plex Sans\";\n\nfont-size:21px;\n\nline-height:1.8;\n\ncolor:#666;\n\nmargin-bottom:24px;\n\n}\n@media (max-width: 900px) {\n    .pfp-section {\n        padding: 80px 24px;\n    }\n    .pfp-two-column {\n        grid-template-columns: 1fr;\n        gap: 40px;\n    }\n}\n\n@media (max-width: 768px) {\n    .pfp-section {\n        padding: 60px 20px;\n    }\n    .pfp-two-column {\n        gap: 32px;\n    }\n    .pfp-two-column p {\n        font-size: 18px;\n        line-height: 1.7;\n    }\n}\n@media (max-width: 768px) {\n    .pfp-section-title {\n        font-size: 36px;\n    }\n}\n@media (max-width: 480px) {\n    .pfp-section-title {\n        font-size: 28px;\n    }\n}\n\n@media (max-width: 480px) {\n    .pfp-section {\n        padding: 50px 16px;\n    }\n    .pfp-two-column p {\n        font-size: 16px;\n        margin-bottom: 18px;\n    }\n}\n<\/style>\n\n<section class=\"pfp-section\">\n\n    <div class=\"pfp-container\">\n\n        <div class=\"pfp-two-column\">\n\n            <div>\n\n                <span class=\"pfp-section-label\">\n                    \u554f\u984c\n                <\/span>\n\n                <h2 class=\"pfp-section-title\">\n                    \u75c5\u4eba\u6e9d\u901a\u4fc2\u8de8\u6e20\u9053\u767c\u751f\u3002\u5927\u90e8\u5206\u7cfb\u7d71\u90fd\u5514\u6703\u3002\n                <\/h2>\n\n            <\/div>\n\n            <div>\n\n\n                <p>\n                    \u5982\u679c\u5187\u5171\u4eab\u5605\u5c0d\u8a71\u8a18\u9304\uff0c\u91cd\u8981\u5605\u80cc\u666f\u5c31\u6703\u5931\u53bb\uff0c\u8ddf\u9032\u6703\u8b8a\u5f97\u91cd\u8907\uff0c\u540c\u57cb\u53ef\u80fd\u6703\u5f71\u97ff\u75c5\u4eba\u5605\u5b89\u5168\u3002\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull has-background is-layout-constrained wp-container-core-group-is-layout-f965a3ec wp-block-group-is-layout-constrained\" style=\"background-color:#e7f1fb;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<style data-wp-block-html=\"css\">\n.pfp-flow{\n\n    padding:120px 32px;\n\n    background:#E7F1FB;\n\n}\n\n.pfp-flow-grid{\n\n    display:grid;\n\n    grid-template-columns:0.9fr 1.1fr;\n\n    gap:80px;\n\n    align-items:center;\n\n}\n\n.pfp-flow-intro{\n\n    font-size:20px;\n\n    color:#666;\n\n    margin:24px 0 48px;\n\n    line-height:1.7;\n\n}\n\n.pfp-step{\n\n    display:flex;\n\n    gap:28px;\n\n    padding:28px 0;\n\n    border-top:1px solid rgba(0,0,0,.08);\n\n}\n\n.pfp-step:last-child{\n\n    border-bottom:1px solid rgba(0,0,0,.08);\n\n}\n\n.pfp-step-number{\n\n    width:54px;\n\n    height:54px;\n\n    border-radius:50%;\n\n    background:#0A64BC;\n\n    color:white;\n\n    display:flex;\n\n    align-items:center;\n\n    justify-content:center;\n\n    font-family:\"IBM Plex Sans\";\n\n    font-weight:700;\n\n    flex-shrink:0;\n\n}\n\n.pfp-step h3{\n\n    font-family:\"Fraunces\";\n\n    font-size:28px;\n\n    margin-bottom:10px;\n\n    font-weight:400;\n\n}\n\n.pfp-step p{\n\n    color:#666;\n\n    font-size:18px;\n\n    line-height:1.7;\n\n}\n\n.pfp-flow-image img{\n\n    width:100%;\n\n    border-radius:20px;\n\n    display:block;\n\n}\n\/* ---------- Sticky behaviour ---------- *\/\n.pfp-flow-image {\n    display: flex;\n    align-items: flex-start;\n    justify-content: center;\n    position: sticky;\n    top: 85px;              \/* gap from top of viewport while stuck \u2014 adjust to match any fixed header height *\/\n    align-self: start;      \/* required alongside grid align-items:start for sticky to work in a grid child *\/\n}\n\n\/*==========================\n Every Channel Flow\n==========================*\/\n\n.channel-flow{\n\n    position:relative;\n\n    max-width:700px;\n\n    margin:auto;\n\n    display:grid;\n\n    grid-template-columns:1fr 1fr 1fr;\n\n    grid-template-rows:auto auto auto;\n\n    gap:28px;\n\n    align-items:center;\n\n}\n\n.channel-source{\n\n    background:#fff;\n\n    border:1px solid #E7EDF5;\n\n    border-radius:18px;\n\n    padding:18px;\n\n    text-align:center;\n\n    box-shadow:0 12px 30px rgba(20,35,90,.05);\n\n    transition:.3s;\n\n}\n\n.channel-source:hover{\n\n    transform:translateY(-4px);\n\n}\n\n.channel-icon{\n\n    width:56px;\n    height:56px;\n\n    margin:auto auto 14px;\n\n    border-radius:16px;\n\n    background:#EEF4FF;\n\n    color:#3D6FF5;\n\n    display:flex;\n\n    justify-content:center;\n\n    align-items:center;\n\n    font-size:28px;\n\n}\n\n.phone{\n\n    grid-column:1;\n    grid-row:1;\n\n}\n\n.sms{\n\n    grid-column:3;\n    grid-row:1;\n\n}\n\n.whatsapp{\n\n    grid-column:1;\n    grid-row:2;\n\n}\n\n.mail{\n\n    grid-column:3;\n    grid-row:2;\n\n}\n\n.channel-center{\n\n    grid-column:2;\n\n    grid-row:1 \/ span 2;\n\n    display:flex;\n\n    justify-content:center;\n\n    align-items:center;\n\n}\n\n.channel-record{\n\n    position:relative;\n\n    width:220px;\n\n    background:#3F72FF;\n\n    color:#fff;\n\n    border-radius:24px;\n\n    padding:35px 25px;\n\n    text-align:center;\n\n    box-shadow:0 25px 60px rgba(63,114,255,.25);\n\n}\n\n.channel-record i{\n\n    font-size:44px;\n\n    margin-bottom:18px;\n\n}\n\n.channel-record h3{\n\n    margin-bottom:12px;\ncolor: white !important\n\n}\n\n.channel-record p{\n\n    opacity:.9;\n\n}\n\n\/* connectors *\/\n\n.channel-record::before,\n.channel-record::after{\n\n    content:\"\";\n\n    position:absolute;\n\n    width:80px;\n\n    height:2px;\n\n    background:#C8D8FF;\n\n}\n\n.channel-record::before{\n\n    left:-80px;\n\n    top:35%;\n\n}\n\n.channel-record::after{\n\n    right:-80px;\n\n    top:35%;\n\n}\n\n.channel-bottom{\n\n    grid-column:1 \/ span 3;\n\n    display:flex;\n\n    flex-direction:column;\n\n    align-items:center;\n\n    gap:16px;\n\n}\n\n.channel-box{\n\n    width:320px;\n\n    display:flex;\n\n    align-items:center;\n\n    gap:16px;\n\n    padding:20px;\n\n    border-radius:18px;\n\n    background:#fff;\n\n    border:1px solid #E7EDF5;\n\n    box-shadow:0 12px 30px rgba(20,35,90,.05);\n\n}\n\n.channel-box i{\n\n    font-size:30px;\n\n    color:#3F72FF;\n\n}\n\n.channel-arrow{\n\n    font-size:28px;\n\n    color:#9BB7FF;\n\n}\n\n.monitoring{\n\n    border-color:#D8F3E1;\n\n}\n\n.monitoring i{\n\n    color:#23A75A;\n\n}\n\/* =========================================\n   TABLET \/ MOBILE \u2014 stack layout, kill sticky\n   ========================================= *\/\n@media (max-width: 900px) {\n    .pfp-flow {\n        padding: 80px 24px;\n    }\n    .pfp-flow-grid {\n        grid-template-columns: 1fr;   \/* stack into a single column *\/\n        gap: 48px;\n    }\n    .pfp-flow-image {\n        position: static;             \/* turn off sticky *\/\n        top: auto;\n    }\n}\n\n@media (max-width: 768px) {\n    .pfp-flow {\n        padding: 60px 20px;\n    }\n    .pfp-flow-intro {\n        font-size: 18px;\n        margin: 20px 0 36px;\n    }\n    .pfp-step {\n        gap: 20px;\n        padding: 22px 0;\n    }\n    .pfp-step-number {\n        width: 44px;\n        height: 44px;\n        font-size: 14px;\n    }\n    .pfp-step h3 {\n        font-size: 22px;\n    }\n    .pfp-step p {\n        font-size: 16px;\n    }\n}\n\n@media (max-width: 480px) {\n    .pfp-flow {\n        padding: 50px 16px;\n    }\n    .pfp-step {\n        flex-direction: column;\n        gap: 12px;\n    }\n    .pfp-step h3 {\n        font-size: 20px;\n    }\n}\n<\/style>\n\n<section class=\"pfp-flow\">\n\n    <div class=\"pfp-container\">\n\n        <div class=\"pfp-flow-grid\">\n\n            <div class=\"pfp-flow-content\">\n\n                <span class=\"pfp-section-label\">\n                    \u75c5\u4eba\u6e9d\u901a\u6e20\u9053\u9ede\u6a23\u904b\u4f5c\n                <\/span>\n\n                <h2 class=\"pfp-section-title\">\n                    \u6bcf\u500b\u4e92\u52d5\u90fd\u6703\u6210\u70ba\u4e00\u500b\u75c5\u4eba\u8a18\u9304\u5605\u4e00\u90e8\u5206\u3002\n                <\/h2>\n\n                <p class=\"pfp-flow-intro\">\n                    \u7121\u8ad6\u4fc2\u900f\u904e\u96fb\u8a71\u3001\u77ed\u8a0a\u3001 WhatsApp \u5b9a\u4fc2\u90f5\u4ef6\u9032\u884c\u6e9d\u901a\uff0c\u6bcf\u500b\u4e92\u52d5\u90fd\u6703\u5132\u5b58\u55ba\u4e00\u500b\u5171\u7528\u5605\u6642\u9593\u8ef8\u5165\u9762\uff0c\u6bcf\u500b\u500b\u6848\u7d93\u7406\u90fd\u6703\u7747\u5230\u3002\n                <\/p>\n\n                <div class=\"pfp-step\">\n\n                    <div class=\"pfp-step-number\">01<\/div>\n\n                    <div>\n\n                        <h3>\u6355\u6349\u6bcf\u500b\u4e92\u52d5<\/h3>\n\n                        <p>\n                            \u7121\u8ad6\u983b\u9053\u4fc2\u9ede\uff0c\u7cfb\u7d71\u90fd\u6703\u81ea\u52d5\u6536\u96c6\u96fb\u8a71\u3001\u8a0a\u606f\u3001\u90f5\u4ef6\u540c\u63d0\u9192\u3002\n                        <\/p>\n\n                    <\/div>\n\n                <\/div>\n\n                <div class=\"pfp-step\">\n\n                    <div class=\"pfp-step-number\">02<\/div>\n\n                    <div>\n\n                        <h3>\u5efa\u7acb\u4e00\u500b\u7d71\u4e00\u5605\u6b77\u53f2<\/h3>\n\n                        <p>\n                            \u6bcf\u500b\u4e92\u52d5\u90fd\u6703\u5408\u4f75\u6210\u55ae\u4e00\u5605\u75c5\u4eba\u6642\u9593\u8ef8\uff0c\u800c\u5514\u4fc2\u5206\u958b\u5605\u6e9d\u901a\u8a18\u9304\u3002\n                        <\/p>\n\n                    <\/div>\n\n                <\/div>\n\n                <div class=\"pfp-step\">\n\n                    <div class=\"pfp-step-number\">03<\/div>\n\n                    <div>\n\n                        <h3>\u6301\u7e8c\u76e3\u63a7<\/h3>\n\n                        <p>\n                            \u4e0d\u826f\u4e8b\u4ef6\u4fc2\u7528\u540c\u4e00\u500b\u7d71\u4e00\u5605\u75c5\u4eba\u8a18\u9304\u5168\u5929\u5019\u6aa2\u6e2c\u540c\u5206\u985e\u3002\n                        <\/p>\n\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n            <div class=\"pfp-flow-image\">\n\n                <div class=\"channel-flow\">\n\n    <div class=\"channel-source phone\">\n\n        <div class=\"channel-icon\">\n            <i class=\"ti ti-phone\"><\/i>\n        <\/div>\n\n        <span>\u96fb\u8a71<\/span>\n\n    <\/div>\n\n    <div class=\"channel-source sms\">\n\n        <div class=\"channel-icon\">\n            <i class=\"ti ti-message\"><\/i>\n        <\/div>\n\n        <span>\u7c21\u8a0a<\/span>\n\n    <\/div>\n\n    <div class=\"channel-source whatsapp\">\n\n        <div class=\"channel-icon\">\n            <i class=\"ti ti-brand-whatsapp\"><\/i>\n        <\/div>\n\n        <span>WhatsApp<\/span>\n\n    <\/div>\n\n    <div class=\"channel-source mail\">\n\n        <div class=\"channel-icon\">\n            <i class=\"ti ti-mail\"><\/i>\n        <\/div>\n\n        <span>\u90f5\u4ef6<\/span>\n\n    <\/div>\n\n    <div class=\"channel-center\">\n\n        <div class=\"channel-record\">\n\n            <i class=\"ti ti-user-heart\"><\/i>\n\n            <h3>\u75c5\u4eba\u8a18\u9304<\/h3>\n\n            <p>\u6bcf\u500b\u4e92\u52d5\u90fd\u5132\u5b58\u55ba\u4e00\u500b\u6642\u9593\u8ef8\u5165\u9762\u3002<\/p>\n\n        <\/div>\n\n    <\/div>\n\n    <div class=\"channel-bottom\">\n\n        <div class=\"channel-box\">\n\n            <i class=\"ti ti-users\"><\/i>\n\n            <div>\n\n                <strong>\u500b\u6848\u7d93\u7406<\/strong>\n\n                <p>\u5b8c\u6574\u5605\u75c5\u6b77<\/p>\n\n            <\/div>\n\n        <\/div>\n\n        <div class=\"channel-arrow\">\n\n            <i class=\"ti ti-arrow-down\"><\/i>\n\n        <\/div>\n\n        <div class=\"channel-box monitoring\">\n\n            <i class=\"ti ti-shield-heart\"><\/i>\n\n            <div>\n\n                <strong>\u5168\u5929\u5019\u76e3\u63a7<\/strong>\n\n                <p>\u6301\u7e8c\u5605\u4e0d\u826f\u4e8b\u4ef6\u5206\u985e<\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n<\/div>\n\n\n\n<style data-wp-block-html=\"css\">\n.pfp-included {\n    padding: 80px 32px;\n    background: white;\n}\n\n.pfp-section-label {\n    font-family: \"IBM Plex Mono\";\n    color: #0A64BC;\n    text-transform: uppercase;\n    letter-spacing: 2px;\n    display: block;\n    margin-bottom: 12px;\n    font-size: 12px;\n}\n\n.pfp-section-title {\n    font-family: \"Fraunces\";\n    font-size: 36px;\n    font-weight: 400;\n    line-height: 1.15;\n    margin-bottom: 36px;\n}\n\n.pfp-included-grid {\n    display: grid;\n    grid-template-columns: 1fr 1fr;\n    gap: 40px;\n    align-items: stretch;\n}\n\n.pfp-included-image {\n    height: 100%;\n}\n\n.pfp-included-image img {\n    width: 100%;\n    height: 100%;\n    object-fit: cover;\n    border-radius: 14px;\n    display: block;\n}\n\n.pfp-feature-list {\n    display: flex;\n    flex-direction: column;\n    gap: 10px;\n}\n\n.pfp-feature-item {\n    background: #E7F1FB;\n    border-radius: 12px;\n    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class=\"pfp-included-grid\">\n\n            <div class=\"pfp-included-image\">\n                <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/pati.kyand.co\/wp-content\/uploads\/2026\/08\/360_F_226771742_1jw5dObwpws5FLlAP8l3mbvDeoA3w7hn.jpg?ssl=1\" alt=\"Patient Communication\">\n            <\/div>\n\n            <div class=\"pfp-feature-list\">\n\n                <div class=\"pfp-feature-item\">\n                    <h3>\u7d71\u4e00\u75c5\u4eba\u8a18\u9304<\/h3>\n                    <p>Combine phone, mail, SMS and WhatsApp into one complete patient history \u2014 no more switching between systems to understand a patient&#8217;s journey.<\/p>\n                <\/div>\n\n                <div class=\"pfp-feature-item\">\n                    <h3>\u5171\u7528\u5c0d\u8a71\u6642\u9593\u8ef8<\/h3>\n                    <p>Every team member sees the same interaction history regardless of communication channel, ensuring seamless handoffs and consistent patient support.<\/p>\n                <\/div>\n\n                <div class=\"pfp-feature-item\">\n                    <h3>\u5168\u5929\u5019\u76e3\u63a7\u4e0d\u826f\u4e8b\u4ef6<\/h3>\n                    <p>Monitor and triage safety events continuously, not just during office hours \u2014 with alerts that reach the right people when they&#8217;re needed.<\/p>\n                <\/div>\n\n                <div class=\"pfp-feature-item\">\n                    <h3>\u6301\u7e8c\u500b\u6848\u7ba1\u7406<\/h3>\n                    <p>Follow every patient journey without fragmented notes or disconnected systems \u2014 keeping the full picture in one place from enrollment through to programme completion.<\/p>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull has-background is-layout-constrained wp-container-core-group-is-layout-f965a3ec wp-block-group-is-layout-constrained\" 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context<\/h3>\n                <p>Every interaction across every channel is consolidated into one record \u2014 giving case managers the full picture instantly.<\/p>\n            <\/div>\n \n            <div class=\"pfp-impact-card\">\n                <div class=\"pfp-impact-icon\">\n                    <i class=\"ti ti-clock\"><\/i>\n                <\/div>\n                <div class=\"pfp-impact-stat\">Continuous<\/div>\n                <h3>Always-on safety monitoring<\/h3>\n                <p>Adverse events are reviewed as they happen, not just during office hours \u2014 strengthening pharmacovigilance and patient safety.<\/p>\n            <\/div>\n \n            <div class=\"pfp-impact-card\">\n                <div class=\"pfp-impact-icon\">\n                    <i class=\"ti ti-users\"><\/i>\n                <\/div>\n                <div class=\"pfp-impact-stat\">Efficient<\/div>\n                <h3>Faster, better support<\/h3>\n                <p>Less time searching across systems means more time supporting patients with the complete context they deserve.<\/p>\n            <\/div>\n \n        <\/div>\n \n    <\/div>\n<\/section>\n<\/div>\n\n\n\n<style data-wp-block-html=\"css\">\n.pfp-ending{\n\n    padding:120px 32px;\n\n    background:white;\n\n}\n\n.pfp-ending-card{\n\n    max-width:900px;\n\n    margin:auto;\n\n    text-align:center;\n\n}\n\n.pfp-ending-label{\n\n    font-family:\"IBM Plex Mono\";\n\n    color:#0A64BC;\n\n    text-transform:uppercase;\n\n    letter-spacing:2px;\n\n    margin-bottom:24px;\n\n}\n\n.pfp-ending-title{\n    font-family:\"Fraunces\",serif;\n    font-size:56px;\n    font-weight:400;\n    line-height:1.15;\n\n    background:linear-gradient(\n        90deg,\n        #0A64BC 0%,\n        #7FB4E8 25%,\n        #0A64BC 50%,\n        #4A8FDB 75%,\n        #0A64BC 100%\n    );\n    background-size:300% 100%;\n    -webkit-background-clip:text;\n    background-clip:text;\n    -webkit-text-fill-color:transparent;\n    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15px;\n    font-weight: 600;\n\n    transition: all .3s ease;\n}\n\n.pfp-cta-arrow {\n    font-size: 21px;\n    line-height: 1;\n    transition: transform .3s ease;\n}\n\n.pfp-cta-button:hover {\n    transform: translateY(-3px);\n}\n\n.pfp-cta-button:hover .pfp-cta-arrow {\n    transform: translateX(4px);\n}\n<\/style>\n\n<section class=\"pfp-cta\">\n\n    <div class=\"pfp-container\">\n\n        <div class=\"pfp-cta-card\">\n\n            <p class=\"pfp-cta-eyebrow\">\n                \u6e96\u5099\u597d\u7d71\u4e00\u75c5\u4eba\u6e9d\u901a\u672a\uff1f\n            <\/p>\n\n            <h2>\n                \u5c07\u6bcf\u500b\u983b\u9053\u9023\u63a5\u6210\u4e00\u500b\u5b8c\u6574\u5605\u75c5\u4eba\u5c0d\u8a71\u3002\n            <\/h2>\n\n            <a href=\"https:\/\/pati.kyand.co\/zh\/book-a-demo\/\" class=\"pfp-cta-button\">\n                <span>\u9810\u7d04\u793a\u7bc4<\/span>\n                <span class=\"pfp-cta-arrow\">\u2192<\/span>\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>omnichannel patient communication platform Every channel, one conversation. 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